App Terms and Conditions / Privacy Policy

Terms and Conditions

Last Updated: 27th November, 2024

Welcome to Selfit! Selfit is a fitness motivation app designed to reward users for achieving personal fitness goals through skill, effort, and measurable activities. By downloading or using the Selfit app, you agree to the following terms and conditions.

Eligibility

  • You must be at least 18 years old to use the Selfit app.
  • By using Selfit, you confirm that all information you provide is accurate and that you are physically fit to undertake physical activities. Consult a physician before engaging in exercise if needed.

Purpose of the App

  • Selfit is a fitness and health app that motivates users to achieve personal fitness goals.
  • Rewards are based on measurable efforts, such as distance run, speed, and consistency. No element of chance, gambling, or luck is involved in the rewards system.

Challenge and Entry Amounts

  • Users may participate in challenges by committing an entry amount tied to their goals.
  • All entry amounts contribute to a rewards pool that is distributed among qualifying participants based on pre-defined criteria such as Activity Scores and other performance metrics.
  • Challenge and subscription amounts are used to administer rewards and sustain the platform.

Rewards Distribution

  • Rewards are determined solely by user performance.
  • Selfit employs an Activity Score system that evaluates factors like distance, speed, and consistency in relation to your set goals.
  • Rewards are not guaranteed and depend on achieving your personal fitness targets or competing in multiplayer challenges as outlined in the app.
  • In multiplayer challenges:
    • The rewards pool is distributed based on pre-defined rules such as "Winner Takes All" or "Relative Distribution."
    • Selfit retains a percentage of the rewards pool as a platform fee for administration.

Refunds and Cancellation

  • Once an entry amount is committed to a challenge, it is non-refundable except in cases where the challenge is canceled by Selfit or due to technical issues.
  • Any unused account balance may be withdrawn, subject to a minimum withdrawal threshold as specified in the app.

Health and Safety Disclaimer

  • Selfit does not guarantee fitness results. Participation in physical challenges is at your own risk.
  • Selfit is not responsible for any injuries, health issues, or damages resulting from participation in challenges. Users are advised to exercise responsibly and consult a physician if necessary.

Use of Data

  • Selfit collects and processes data such as location, heart rate (via third-party integrations like Google Fit and Apple Health), and activity metrics solely for the purpose of tracking performance and calculating rewards.
  • Data is collected in compliance with GDPR and CCPA standards. For more information, refer to our Privacy Policy.

Fair Play and Fraud Prevention

  • Users must not engage in fraudulent or dishonest behavior, such as manipulating activity data or using unauthorized third-party software to influence results.
  • Selfit reserves the right to disqualify users who violate fair play standards or these Terms and Conditions.

Limitation of Liability

  • Selfit is provided "as is," without any guarantees of uninterrupted service or fitness results.
  • Selfit is not liable for any direct, indirect, or consequential damages arising from the use of the app.

Updates to Terms

  • Selfit reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes through the app or email.

Contact Us

For questions about these Terms and Conditions, please contact us at:

Privacy Policy

Last Updated: 27th November, 2024

Selfit is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our app. By using Selfit, you agree to the terms outlined in this policy.

Information We Collect

Personal Information
  • Account Information: Name, email address, and profile details when you create an account. ‍
  • Payment Information: Payment details provided when participating in challenges or withdrawing rewards, managed through secure third-party payment gateways.
Activity and Health Data
  • Fitness Metrics: Data such as steps, distance, speed, and calories burned, collected from:
    • Google Fit (Android users)
    • Apple HealthKit (iOS users)
  • Heart Rate Data: With your consent, heart rate data is accessed to measure performance during challenges.
  • Location Data: Your GPS data is used only during activity tracking to calculate distance and ensure accuracy.
Usage Data
  • Device information, app interactions, and logs to improve app functionality and user experience.

How We Use Your Data

We use your information to:

  • Track and evaluate performance in challenges.
  • Calculate activity scores and reward distribution based on skill and effort.
  • Personalize your app experience.
  • Provide customer support and respond to inquiries.
  • Analyze app performance to improve features.
  • Comply with legal and regulatory obligations.

Sharing Information

We only share your data in the following situations:

  • With Service Providers: To process payments, store data securely, and analyze app performance.
  • Legal Requirements: To comply with legal obligations or enforce our Terms of Service.
  • With Your Consent: For any other purpose, we will explicitly seek your consent.

Health Data Handling

HealthKit (iOS Users)
  • Data from HealthKit is used strictly for tracking fitness metrics.
  • HealthKit data is not used for advertising or marketing purposes.
  • HealthKit data is never shared with third parties without your explicit consent.
Google Fit (Android Users)
  • Data accessed through Google Fit is used to track your activity and performance in challenges.
  • Google Fit data is not shared with advertisers or used beyond the app's functionality.

Data Privacy and Security

GDPR Compliance
  • Data Access: You have the right to access, correct, or delete your personal data.
  • Data Portability: Request a copy of your data in a machine-readable format.
  • Right to Erasure: You can request the deletion of your account and all associated data.
CCPA Compliance
  • Right to Know: California residents can request details about the personal data we collect and process.
  • Right to Opt-Out: You can opt-out of data sharing for non-essential purposes.
  • Right to Delete: Request the deletion of your data, subject to applicable legal requirements.
Data Security
  • We implement robust encryption and security protocols to protect your data.
  • Payment information is processed via PCI-DSS-compliant gateways.

Retention of Data

  • We retain your data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once no longer needed, your data will be securely deleted.

User Rights

How to Exercise Your Rights
  • Email us at itsupport@goselfit.com for any data-related requests.
  • We will respond to all verifiable user requests within the timelines specified by GDPR and CCPA.

Third-Party Services

Selfit integrates with:

  • Google Fit API: To collect fitness and activity data for performance tracking.
  • Apple HealthKit Framework: For tracking activity metrics and heart rate data.
  • Both services comply with their respective privacy policies, which we recommend reviewing.

Cookies and Tracking Technologies

  • We use cookies and similar technologies to improve user experience and analyze app usage.
  • You can control cookie preferences through your device settings.

Children's Privacy

  • Selfit is not intended for individuals under 18 years of age.
  • We do not knowingly collect personal data from minors.

Updates to This Policy

  • We may update this Privacy Policy to reflect changes in legal requirements or app functionality.
  • Significant changes will be communicated through the app or email.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Payments and Refund Policy

Last Updated: 27th November, 2024

Payments

Selfit enables users to participate in challenges and access rewards by contributing a challenge amount. All payouts are directly processed to the UPI ID registered with the app, ensuring seamless and transparent transactions.

Challenge Amounts in Challenges
  • Users contribute a challenge amount to join challenges, which is allocated to the rewards pool.
  • Selfit deducts a nominal platform administration fee from the pool for operational purposes.
  • The challenge amount directly corresponds to challenge goals and is used for rewarding successful participants based on performance.
Subscription Features
  • Users contribute a challenge amount to join challenges, which is allocated to the rewards pool.
  • Selfit deducts a nominal platform administration fee from the pool for operational purposes.
  • The challenge amount directly corresponds to challenge goals and is used for rewarding successful participants based on performance.

Refunds

Subscription Refunds:
  • Refunds for subscriptions are subject to Apple App Store or Google Play Store refund policies.
  • Requests for refunds should be made directly through the respective app store.
Challenge Amount Refunds:
  • Challenge amounts are non-refundable once a challenge has started.
  • If a challenge is canceled by Selfit due to technical or operational issues, the challenge amount will be refunded to your Selfit wallet, which you can use for future challenges or withdraw to your registered UPI ID.
Technical Issues
  • Refunds may be considered on a case-by-case basis if technical issues prevent fair challenge execution.

Rewards Payout

  • Individual Challenges: Rewards are based on your performance relative to the challenge goals.
  • Multiplayer Challenges: Rewards are distributed from the pooled challenge amounts as per predefined criteria:‍
    • Winner Takes All: The top performer receives 80% of the pool.‍
    • Relative Distribution: Rewards are shared among qualified participants based on activity scores.‍
  • ‍Direct Payouts to UPI ID:
    • All rewards are paid directly to the UPI ID registered with Selfit. 
    • Users must ensure their UPI ID is accurate and verified to receive payouts.

Non-Refundable Items

  • Rewards are calculated based on skill and performance metrics and are not refundable.
  • Administrative fees deducted from challenge amounts are non-refundable.

UPI Payouts

  • Selfit ensures fast and secure payouts directly to the user’s registered UPI ID.
  • Payouts are processed instantly when the activity validity time is over.

Billing for Subscriptions

  • Subscription payments are handled securely through the Apple App Store or Google Play Store.
  • Users can cancel subscriptions at any time via their app store account settings.
  • Canceling a subscription halts future charges but does not refund the current billing cycle.

Dispute Resolution

  • Users can raise concerns about payments or payouts by contacting Selfit support at itsupport@goselfit.com.
  • Refund requests or disputes regarding subscriptions must follow the Apple App Store or Google Play Store policies.

Compliance with App Store Policies

  • Payments for subscriptions are processed by the app stores and not through direct UPI transactions.
  • Direct payouts of rewards through UPI ID pertain solely to performance-based rewards and align with the app's skill-based purpose.
  • The app does not promote gambling, and all challenges are skill-based, emphasizing effort and measurable outcomes.

Contact Us

If you have questions or concerns regarding payments, payouts, or refunds, please contact us:

‍